About HandyMan
HandyMan is a home services marketplace. On one side are people who need something fixed, hung, cleaned or assembled at home. On the other are the plumbers, electricians, cleaners and handymen who do that work for a living. We put the two in the same place and try to make the choice between them an informed one.
How it works
If you need work done
Describe the job, add photos, set a budget if you have one. Pros who are free send you offers with their price. You compare profiles, past work and reviews, pick one, and keep the conversation in the app until the job is done.
Post a requestIf you do the work
Build a profile, choose the categories you cover, and quote for the requests you actually want. You set your own rate. Joining is free, and there is no charge for seeing what is being asked for in your city. In the UAE, where clients pay through HandyMan, we keep 7.7% of each paid job; in the US there is no commission for now.
See where we are hiringTrust and safety
A pro who has confirmed their phone number by SMS carries a badge saying so. In the UAE a pro can also add their trade licence or freelance permit: we compare it with the issuing authority's register, and the card then shows "License verified", who issued the licence, until when it is valid, and its number, so a client can look it up. In the UAE every pro who responds to orders has a checked licence and connected payouts. Beyond that, what a client judges by is on the pro's card: photo, portfolio, rating and reviews. Reviews can only be left by a client who actually hired that pro through the platform, so a profile cannot be padded with reviews from friends. Accounts are protected by row-level access rules in the database, and every connection to the site is encrypted. What we collect and why is set out in the privacy policy; the rules both sides agree to are in the terms.
Some trades are regulated, and no marketplace badge replaces a licence. "License verified" says that a pro holds a licence we found in the register; it does not say that the licence covers your particular job. In Dubai, anything touching a building's electrical supply, gas or structure needs an authority approval as well as trade competence. In New York City, plumbing and electrical work are licensed trades and the city enforces it. Our guides draw that line job by job, and where a job falls on the far side of it we would rather say so.
Where we work
HandyMan operates in the United Arab Emirates and the United States. Within them we are opening city by city rather than everywhere at once: all seven emirates of the UAE and twenty-three metros in the United States — thirty cities so far. One account works on the web and in the iOS and Android apps, and the cities we have opened are where pros are being signed up first. A job is checked against the address the work is at, not against where you are when you post it — so you can book something at home while travelling. Creating an account is checked differently, against where you are connecting from when we can tell, so a VPN or a trip abroad can refuse a sign-up we would otherwise take. A professional is checked against the country recorded for them, which also decides whether they show up in search. Some countries are blocked outright, Russia among them, on the website and in the apps alike — the Privacy Policy explains all three checks and what to do if a country is decided wrongly.
Where we are in this
HandyMan is early. The platform is built and live, the first pros are on it, and the city pages are us opening markets one at a time rather than a claim to already own them. We would rather say that than quote figures we have not earned. Joining now as a pro means joining a small marketplace — which also means the requests that do come in are not being fought over by a crowd.
The company
HandyMan is operated by Procode FZ-LLC, a Free Zone Limited Liability Company registered in the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates. Registered address: Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.
The company runs the platform; it does not do the work. Jobs are carried out by the independent professionals who take them, who set their own prices and answer for their own licences — the terms set that out in full, and the privacy policy names the same company as the controller of your data.
Get in touch
Questions, problems, press or partnership ideas — write to feedback@get-handyman.com or use the feedback form, which reaches the same place and lets you attach a screenshot. We read everything.